We provide all types of mystery shops but specialize in video. Our results are used by companies to track, monitor and analyze specific information about their products and services and to enhance customer relations.
With the dynamic reporting capabilities of our mystery shops, see the trends and history of a company, its regions, locations and/or employees. The more shops, the more detailed the reports.
Collect customized feedback regarding business or website information directly from customers or our shoppers. Surveys can even be given unique web links, making sharing easy.
Training & Consulting
We offer a variety of interactive small and large group training workshops focused specifically on sales and service; often we are able to utilize the results of shops to customize the sessions based on performance trending.